Translate the actual needs of customers into products or services. Customer demand is often reflected by the market demand, so we need do a good job market survey, according to changes in market demand, and adjust the direction of research and development of the company's products. Existing customers are the company's precious wealth. Good communication can not only grasp the actual needs of existing customers, but also to maintain long-term cooperative relations with customers. After grasping the customers’ need, we put the customer needs into the product or service, and then our products R & D and production around the needs of customers.
